General Terms and Conditions

Terms & Conditions 

and Website Disclaimer,  01-2016, ENGLISH 

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1. ABOUT KOCHXBOS-STORE.COM

1.1
This website ‘www.kochxbos-store.com’ is owned and operated by Esther Koch and Hans Bos.

1.2
Registered in Amsterdam, The Netherlands, Chamber of Commerce #33295528.

1.3
Email: gallery at kochxbos dot com

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2. MAKING A CONTRACT WITH US

2.1
When you place an order on KOCHXBOS, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order. With this email a contract is made between us. We will collect the requested item(s) and prepare them for shipping.

2.2
In the unlikely event that the item(s) are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.

2.3
We have made every effort to display as accurately as possible the colours of the item(s) that appear on www.kochxbos-store.com. However, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the actual item(s).

2.4
Whilst we try to be as accurate as possible and provide all information on www.kochxbos-store.com in good faith, it is an approximate.

2.5
By placing an order with us, you agree to and accept these terms, as well as the terms of website use, as featured at the bottom of this text at #A.

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3. HOW TO PLACE AN ORDER

3.1
On www.kochxbos-store.com you can place an order by selecting the item(s) you wish to buy on their individual product page and adding it to your cart. Items you do not require can be removed from your shopping cart at any time by clicking the bin icon.

3.2
Shipping and handling charges will be shown prior to placing an order.

3.3
You will be required to pay for the item(s) and shipping and handling in full at the time of ordering.

3.4
On www.kochxbos-store.com you can pay for your order by Paypal, iDeal and some Credit Cards. Payment via bank transfer only on request.

3.5
Be aware that in the summer period (July and beginning of August) the delivery may take longer. We are on holidays.

3.6
All prices quoted on our website are in euro’s. Dutch orders will include ‘Value Added Tax’ (‘BTW’) at the current rate. The VAT rate can be found in the ‘shopping cart’ on the ‘shop’ page and will be automatically added to the amount of the item when you select shipping to The Netherlands.

3.7
Payment via Paypal; once your order has been confirmed, changes may not be possible without additional transfer payment costs as charged at the current rate by Paypal.

3.8
Once your order is complete we will notify you of the dispatch date via email.

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4. SHIPPING

4.1
Your order will normally be dispatched within 15 working days. If this can not take place due to temporary absence or other reasons we will contact you via email to inform you of another dispatch date. Any estimated dispatch date is a an estimate, which can change without notice. Be aware that in the Summer period July and beginning of August the delivery may take longer. We are on holidays then with our family and we hope you understand that that is very important for us.

4.2
Orders are send to you flat, in a neutral coloured cardboard envelope/box/mailer, unless indicated otherwise. Some shipments may be considered parcels due to the size of the envelope and may not fit your mailbox.

4.3
Books are wrapped in plastic. 

4.4
International orders will be shipped to your address, ain't that great?!.

4.5
All orders are send by the standard parcel shipping of Post.nl. This service only has a track & trace option for shipments in The Netherlands. Tracking numbers for shipments in The Netherlands will be provided in the dispatch date email.

4.6
If you want your item or print to be shipped by (international) registered or insured post, please contact us for the additional pricing.

4.7
Although all responsible steps have been taken to pack an item such as a print as secure as possible, we can’t be hold responsible for loss or damage by delivery companies.

4.8
We can’t influence nor can be hold responsible for delays due to differences in postal systems, customs inspections at the land of destination and/or delays during busy postal times like the December month.

4.9
We will not accept responsibility for loss or damage if you instruct the delivery company to leave the shipment unattended.

4.10
If after failed delivery attempts the shipment may be returned to us we reserve the right to charge you in case of an additional re-delivery charge.

4.11
Sometimes, for reasons beyond our control We may be prevented from delivering your item(s) as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage, the default of our suppliers. We will try to put things right as soon as possible however we can’t be responsible where this causes a delay or failure in delivering your item(s).

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5. LIABILITY

5.1
We do not accept liability for indirect or consequential damages or consequential loss of profit, business interruption, damages resulting from the use of the website or damage resulting from leaks of confidential data.

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6. BUSINESS CUSTOMERS
(The following conditions apply to orders placed by business customers like galleries or art shops).

6.1
Orders may not be cancelled except with our mutual agreement and having been confirmed via email by us. We reserve the right to make cancellation and/or re-stocking charges.

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7. LAW AND JURISDICTION

7.1
Any dispute(s) arising in connection with this terms & conditions are subject to the exclusive jurisdiction of The Netherlands.

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A. WEBSITE DISCLAIMER for www.kochxbos-store.com

A.1
This disclaimer details our obligations to you regarding www.kochxbos-store.com. Please read this disclaimer in full before you use the www.kochxbos-store.com website. Using the www.kochxbos-store.com website implies that you accept the terms of this disclaimer. We do occasionally update this disclaimer so please refer back to the terms in the future.

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B. USE OF WEBSITE

B.1
You are permitted to use www.kochxbos-store.com for your own purposes and to print and download material from this website provided that you do not modify any content without our consent.

B.2
Material on www.kochxbos-store.com must not be used for commercial purposes or republished online or offline without our permission.

B.3
The copyright and other intellectual property rights in all material on www.kochxbos-store.com are owned by us and must not be reproduced without our prior consent.

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C. VISITOR CONDUCT

C.1
With the exception of personally identifiable information, any material you send or post to this website shall be considered non-proprietary and not confidential. Unless you advise to the contrary We will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

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D. www.kochxbos-store.com UPTIME

D.1
We take all reasonable steps to ensure that this website is available 24 hours every day, 36 5 days per year. However, websites do sometimes encounter downtime due to server and other technical issues. Therefore We will not be liable if this website is unavailable at any time.

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E. LINKS TO AND FROM OTHER WEBSITES

E.1
Any links to third party websites located on this website are provided for your convenience only.  We have not reviewed each third party website and have no responsibility for such third party websites or their content.

E.2
If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, any page on this website and you do not in any way imply that you're endorsing any services or products unless this has been specifically agreed with us.

E.3
If you choose to link to our website in breach of paragraph #E.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.

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F. EXCLUSION OF LIABILITY

F.1
We take all reasonable steps to ensure that the information on the KOCHXBOS website is correct. However, we do not guarantee the correctness or completeness of material on this website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website.

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KOCHXBOS © 2016